| HOTEL INFORMATION |
HOTEL AMENITIES |
MARKETS |
ACCOMMODATION CATEGORIES AND DESCRIPTIONS |
FOOD AND BEVERAGE OUTLETS |
ADD-ON PACKAGE (COMPLIMENTARY HONEYMOON PACKAGE 2011-2012) |
ADD-ON PACKAGE (GOLF/SPA 2010-2012) |
ADD-ON PACKAGE (UNLIMITED GOLF PACKAGE 2012) |
SPECIALTY PACKAGE (ALL INCLUSIVE 2012) |
MISCELLANEOUS INFORMATION |
HOTEL INFORMATION
Hard Rock Hotel & Casino Punta Cana
Boulevard Turistico del Este, Km 28, #74 Macao,
Provincia de la Altagracia, Dominican Republic
Distance from hotel to airport (PUJ), 45 minutes.
Located on one of the most beautiful beaches on the
Easternmost tip of Dominican Republic, this new all-
inclusive property offers luxurious accommodations and
extravagant resort amenities to create a spectacular haven
from care. All spacious guests rooms provide a double
Jacuzzi, LCD TV with satellite, a fully stocked liquor
dispenser, bathrobes & slippers and spectacular views. Enjoy
a grand casino, outdoor swimming pools complete with swim
up bars, non-motorized water sports, a sprawling sandy beach,
a kid's club, fine dining at many international restaurants
and bars. Hard Rock Hotel & Casino Punta Cana state of the
art spa offers rejuvenating treatments in modern Individual
Suites, Master Suites and Golden Suites. Golf players can
perfect their swing at the scenic and challenging 18-hole
golf course.
HOTEL AMENITIES
Activities Activities Desk
Amphitheater ATM ($)
Ballroom Banquet Room
Bar (swim-up) (4) Bars (4)
Beach (onsite) Beauty Salon
Billiards Business Center
Car Rental Desk Children's Activities
Coffee Shops (2) ($) Concierge
Conference Rooms Currency Exchange
Disco/Nightclub Dry Cleaning Services ($)
Entertainment Fitness Center
Gift Shop Golf (nearby) ($)
Hospitality Desk Ice Machines
Internet Service Juice Bar ($)
Laundry Service ($) Medical Services ($)
Meeting Room Miniature Golf
Multilingual Staff Physically Challenged Accommodations (14)
Physically Challenged Facilities Physician (on call) ($)
Ping Pong Pool (indoor)
Pools (children's) (2) Pools (outdoor) (12)
Poolside Beverage Service Poolside Meal Service
Restaurants (13) Rooms (1485)
Safe Deposit Boxes (in room) Snack Bar
Taxi Stand ($) Tennis Courts (2)
Tour Desk ($) Tours & Excursions ($)
Travel Desk Umbrellas (beach/pool)
Watersports (non-motorized) Wedding Coordinator
Wedding Site
Nightclub: ($)
-ORO Night Club.
-Please note that night club is not part of the All Inclusive
inclusions.
-There is a cover charge to enter and clients are required
to pay for their beverages.
Spa (full Service): ($)
Currently available: 36 multi function treatment rooms .
When the Spa is fully functional it will have the following:
48 Treatment rooms: (24 multi-functional treatment
rooms, 5 couples treatment rooms, 7 master suites
with hydro-massage tubs, 2 double master suites
with hydro-massage tubs, 2 golden suites, 2 Shiatsu
& Thai massage rooms and 6 outdoor massage pavilions.
Hydrotherapy Facilities: Co-ed vitality experience pool,
pool lounge, 2 whirlpools, cool and warm lagoons, dry
sauna, herbal stream with color therapy, clay steam
room, ice room, pebble foot water walk pathway, foot
hydro-reflexology, pressure showers, sensory relaxation
room, lockers, robe/sandal service, personal care amenities
and personalized butler.
Convention Center
65,500 sq. ft..
Ballroom
Grand Moon Ballroom - 37,500 sq. ft. Maximum
capacity - 2,800 banquet style.
Casino: ($)
Currently available: 223 slot machines and 20 tables
(Black Jack, Roulette, Craps & Big Six)
($) Denotes a fee may be charged.
Please note: Some hotel amenities listed above
may have an additional fee associated with them.
MARKETS
All Inclusive.
ACCOMMODATION CATEGORIES AND DESCRIPTIONS
Arrival/Departure Time:
Check-in-time: 4:00 pm Check-out-time: 12:00 pm
Early check-in and late checkout on
request, and subject to availability.
Children Policy:
Children's age break is 17 years old.
Maximum Occupancy:
Hard Rock Caribbean Suite* - 4 adults or 2 adults with 2 children.
Hard Rock Islander Junior Suite - 2 adults.
Hard Rock Concierge Level - 2 adults.
Hard Rock Caribbean Family Suite** - 2 adults with 4 children or 4 adults
with 2 children.
Hard Rock Signature 2 Bedroom Presidential Suite - 6 adults or 4 adults with 2 children.
Royal Villa 4 Bedroom - 12 adults or 6 adults with 6 children.
*A 5th person will be allowed to stay in the same room with
4 guests if it is an infant (ages 0 to 3 years).
**This category is only available for families with children.
Any combination will be accepted as long as it does not
exceed 6 bodies in the room including children and infants.
Maximum 4 adults traveling in the room with children.
Hard Rock Caribbean Suite, It's a jungle out there.
Literally. Might as well take it in from the privacy of your
personal balcony. But that's just the start. You'll indulge
in the spaciousness of this suite realizing that your stay
at the Hard Rock Hotel & Casino Punta Cana is anything but
status quo. From 300 thread count linens to a fully stocked
mini bar and even your own double Jacuzzi tub, everything
about your stay is designed to help you live out all those
rock star fantasies.
Bedding: 1 king bed or 2 double beds.
Hard Rock Islander Junior Suite, Go ahead, indulge yourself.
With rich details, modern decor and decadent service it's
easy to do in our Hard Rock Islander Junior Suite. We've
equipped this suite with extra space to spread out,
included a lounge area with enough seating for you and some
friends, and of course added all of those special touches
you look for from Hard Rock like state of the art lighting,
double Jacuzzis, balconies with tropical views and a sound
system to enjoy your favorite tunes.
Hard Rock Concierge Level, The best of the best. The top of
the top. The Concierge Level is all about upgrades,
including the best views and best locations in the resort.
From the special in room dining menu to added extras like
top shelf liquors in the mini bar and an iPod dock
compatible with your sound system, these suites are
unapologetically plush. There's even private check in and
check out privileges, so your celebrity treatment extends
to every single moment of your stay.
Hard Rock Caribbean Family Suite, Whether you're getting the
band back together for a week or bringing along your little
rockers for some fun in the sun, the two connecting rooms and
expansive 1562 square feet is just what you need to get the
party started. With a king bed in one room and two doubles in
the other, you can bring the whole crew. Each suite comes
equipped with a video game system, flat screen LCD televisions
in each room and a mini bar with everything the kids like as
well as a variety of adult beverages, ensuring that divas of
every age are completely taken care of.
Hard Rock Signature Two Bedroom Presidential Suite, Complete
with all the rock star perks, the Signature Presidential Suite
comes with everything but a posse, but at 2496 square feet,
there's certainly room to bring your own. With two bedrooms, a
living area, and dining room, these suites feature the real
estate for an unforgettable Hard Rock experience. Add an
expansive terrace with spectacular views of this island
paradise; where you can lounge or dine, and you may never want
to leave.
Royal Villa 4 Bedroom, Indulge the Rock Star in you
and live large in your very own Hard Rock Villa. With 7744
square feet of luxurious appointments, modern decor, this
grand suite will awe you. It includes 4 spacious bedrooms
featuring luxurious 300 thread Sleep Like a Rock bedding and
Rock Spa bath amenities, a living area, dining area and a
full kitchen, as well as views of the ocean for a perfect
Caribbean getaway. If your idea of pampering is details like
bathrobes and stocked mini bars with top shelf liquors, you
are going to love it here. If you would rather opt for
lounging in the sun or dining "al fresco", step out onto your
massive private terrace, complete with pool and Jacuzzi tub.
It is paradise!
Concierge Level Inclusions 2012:
-Rooms with best views and locations with king beds
-Room service menu (select restaurant menu)
-Two 25 minute back massages
-Nightly turndown service guaranteed
-Nightly petit fours
-Espresso/American coffee machine
-Luxury bath amenities
-DVD player/CD player
-iPod dock, radio alarm clock
-Pillow menu
-Aromatherapy
-Professional hairdryer
-Exclusive concierge telephone service
-Upgrade brand of liquors in room dispenser
-Exclusive beach bag
-Private check in and check out (subject to availability)
-Early check in, late check out (subject to availability)
All accommodations include: hairdryer, radio, ironing board, alarm
clock, telephone, mini-bar, coffee/tea maker, rollaway bed (on request),
internet access, Jacuzzi, shower, liquor dispenser, balcony, patio or
balcony, television (satellite), crib (on request), room service
(24-hour), iron, air conditioning, slippers, maid service, bathrobes and
safe deposit box.
Specific bedding and/or special requests are fulfilled
based on availability and cannot always be guaranteed.
FOOD AND BEVERAGE OUTLETS
Blue Bar, Lobby bar.
General Opening Hours: Open 3:00pm until 1:00am.
Casino Bar, Opening to be announced.
Sports Bar, Opening to be announced. Bar with big screen TV's and
lounge area.
Sun Bar, Lobby bar.
General Opening Hours: Open 10:00am until 1:00am.
Must Sweet And Coffee
General Opening Hours: Open 4:00pm until 12:00am.
Lima Deli
General Opening Hours: Open 10:00am until 11:00pm.
Rain Deli, Opening to be announced.
General Opening Hours: Open 4:00pm until 12:00am.
Sante, Gourmet deli.
Onyx Night Club, Opening to be announced. Nightclub with bar
service.
Ice Cone
General Opening Hours: Open 12:00pm until 10:00pm.
Pizzeto, Open for dinner serving brick oven pizza.
Baccarat, Opening to be announced. A la carte Fusion cuisine.
General Opening Hours: Open 6:00pm until 11:00pm.
Cafetto, Open for breakfast, lunch and dinner. A la carte.
Cuisine: American.
Los Gallos, Serving dinner.
Cuisine: Mexican.
Lucca, Serves breakfast and dinner buffet.
Cuisine: International.
Marina Grill, Serves an International buffet for breakfast and
lunch. Dinner is a la carte specializing in Caribbean and seafood.
Cuisine: Caribbean, International, Seafood.
Prime Grill, Serves an International buffet for breakfast and
lunch. A la carte steakhouse for dinner.
Cuisine: International, Steaks.
Samba, Serving an International buffet for breakfast and lunch.
Dinner is a la carte Brazilian specialties.
Cuisine: Brazilian, International.
Spago, A la carte restaurant serving dinner.
Cuisine: Italian.
Tangerine, Will remain closed during 2010.
Cuisine: International.
Tao, Serving dinner.
Cuisine: Teppanyaki-Style.
Soda Bar, Soda fountain.
General Opening Hours: Open 12:00pm until 10:00pm
General Opening Days: Open daily.
Please Note:
-Sports Bar and Center Bar are now open during casino
hours: Monday through Thursday from 2:00pm to 2:00am
and Friday to Sunday from 2:00pm to 4:00am.
-Please be advised that restaurants at Hard Rock Hotel &
Casino Punta Cana are operating under a first come, first
serve policy. This includes Caffeto, Ciao, Ipanema, Isla,
Los Gallos, Pizzeto, The Market , Toro and Zen restaurants.
ADD-ON PACKAGE (COMPLIMENTARY HONEYMOON PACKAGE 2011-2012)
COMPLIMENTARY HONEYMOON PACKAGE 2011-2012
Booking Dates: 10/18/2011 - 12/31/2012
Travel Dates: 10/18/2011 - 12/31/2012
Package Inclusions:
-Mini honeymoon cake
-Bottle of sparkling wine
-Two honeymoon t-shirts
-Breakfast in bed
-Guaranteed turndown service
-Honeymoon desk
-Late check out until 6:00pm upon request and subject to
availability
Please Note:
-This package is complimentary.
-Honeymoon couple must present proof of marriage within the
past year.
-In order to receive the above amenities, when making your
reservation mention that you are honeymooners so it can be
coded accordingly.
-The complimentary honeymoon package is combinable with all
Optional Honeymoon packages.
-After couple checks in at the front desk, they will be
directed to the honeymoon desk where they will be welcomed
and will be able to reserve their candlelight dinner.
ADD-ON PACKAGE (GOLF/SPA 2010-2012)
GOLF/SPA PACKAGE 2010-2012
Booking Dates: 10/29/2010 - 12/23/2012
Travel Dates: 12/24/2010 - 12/23/2011
12/24/2011 - 12/23/2012
Package Inclusions:
-One round of golf OR one select Spa treatment
per adult per night.
-Rounds of golf include beverages, snacks and
shared cart.
-Available spa treatments include:
-Aroma Reflexology (50 mins.)
-Sports Massage (50 mins.)
-Zen Shiatsu (50 mins.)
-Invigorating Leg and Foot Massage (25 mins.) plus
Refresher Facial (25 mins.)
-Face, Head and Shoulder Accupressure (25 mins.) plus
Refresher Facial (25 mins.)
-Body Scrub (25 mins.) plus Manicure or Pedicure (25 mins.)
Please Note:
-All adults sharing the same room must reserve
the Golf/Spa package.
-Golf/Spa package is interchangeable and can be
used in any combination once per day (number
of green fees and select spa treatments are based
on number of nights booked).
-Unused rounds of golf or spa treatments are non-
refundable.
-Tee times and Spa reservations are subject to space
and availability.
-Tee times can be pre-arranged at teetimespc@palaceresorts.com
-Spa reservations can be pre-arranged at spaonlinepc@palaceresorts.com.
-Stays that combine golf/spa and non-golf/spa package rates
are only allowed to book their included tee times and select
spa treatments during the portion of stay paying the
golf/spa package rate.
-Special restrictions apply for children 17 years of age and
under when booking any Spa service.
-Select spa services apply for children ages 13-17 years old.
-Children do not have access to the Hydrotherapy area.
-An adult must accompany children ages 13-15 years old for
the duration of the treatment.
ADD-ON PACKAGE (UNLIMITED GOLF PACKAGE 2012)
UNLIMITED GOLF PACKAGE 2012
Booking Dates: 10/29/2010 - 12/23/2012
Travel Dates: 12/24/2011 - 12/23/2012
Package Inclusions:
-Unlimited rounds of golf per adult per stay at the Cana Bay
Palace Golf Club
-Beverages and snacks at course
-Shared cart
Please Note:
-Tee times can be reserved 90 days prior to client's arrival.
-They can be prearranged by contacting 1 (809) 687-0000 at
extension 4444 or email teetimespc@palaceresorts.com from
7:00am to 7:00pm
SPECIALTY PACKAGE (ALL INCLUSIVE 2012)
ALL INCLUSIVE 2012
Booking Dates: 10/29/2010 - 12/23/2012
Travel Dates: 12/24/2011 - 12/23/2012
Package Inclusions:
-Luxurious accommodations
-Fine dining
-Delicious snacks
-Top shelf drinks
-24 hour room service
-Sensational daily & nightly entertainment
-Wireless internet
-Unlimited phone calls from Punta Cana to the Continental
U.S. and within the Dominican Republic. Some restrictions
apply.
-Included internet use (30 minutes) in the business center,
per room/per stay
-Taxes & gratuities
Package inclusions are subject to change.
MISCELLANEOUS INFORMATION
General Information
-Effective 11/01/10 this hotel officially becomes the
Hard Rock Hotel & Casino Punta Cana.
-Formerly the Moon Palace Casino, Golf & Spa Resort
Telephone Calls
-Unlimited long distance call from the Domincan Republic to
Canada are not included.
